Customer Service Supervisor Jobs in England 2025 – Apply Now

LIGEBOXER LTD is looking for a motivated Customer Service Supervisor to work with them in Richmond. For this job, you need a strong leader who is passionate about giving customers great encounters. As the Customer Service Supervisor, it’s your job to make sure that the highest levels of service are met both online and in-store. You will play a big role in making customers happier and helping the team grow. The salary for this job is competitive and ranges from £28,000 to £36,000 per year, based on experience. There are also other benefits and incentives available.

Key Points:

• Position: Customer Service Supervisor
• Job Type: Full-Time
• Salary:  £28,000 to £36,000 per year
• Country: United Kingdom

Apply Now

About the Hiring Firm:

LIGEBOXER LTD, which does business as Linger Mart, is a one-of-a-kind store that brings Taiwanese culture to British customers. They offer the ease of online shopping with the human touch of real stores. Linger Mart collects real Taiwanese goods, like traditional snacks and modern things for everyday life. With this new way of doing things, Linger Mart becomes a cultural bridge and a stronger voice in the global retail market.

Duties of Customer Service Supervisor Jobs in England:

As a Customer Service Supervisor, some of your duties will be:

• Overseeing the daily work of the customer service team to make sure they do a good job.
• Making schedules for staff, assigning jobs, and making sure there is enough coverage during busy times.
• Having regular team talks and performance reviews will help the team work better together.
• Coach and teach team members on how to provide good service and know about products.
• Being in charge of all customer questions that come in by phone, email, or in-store.
• Handling complaints that get worse in a skilled way to make sure customers are happy.
• Keep accurate records of conversations and complaints with customers for future use.
• Weekly and monthly success reports that include scores on how satisfied customers are.
• helping to train new customer service workers and get them up to speed on their job.
• Finding inefficiencies and suggesting ways to make processes and tasks better.

Requirements for Customer Service Supervisor Jobs in England:

To do well in this job, applicants should have:

• One to two years of work as a manager in customer service or a related job.
• Strong communication and people skills are needed to lead a broad group of people well.
• Proven ability to deal with difficult customers in a professional way.
• Excellent time- and task-management and organization skills to handle many jobs at once.
• Knowledge of how to use Microsoft Office, online tools, and CRM systems.
• Customer service KPIs should be known to someone who has worked in retail or online shopping.
• It would be great if you could speak more than one language, especially Mandarin.

Check Also: Front Office Administrator Jobs in England – Apply Now

Entry-Level Customer Service Supervisor Roles UK:

There are many entry-level customer service supervisor jobs in the UK for people who want to become managers. People who are good at communicating, really care about making customers happy, and are ready to learn how to be a leader should apply for these jobs. Entry-level jobs give people real-world experience directing teams, running daily operations, and solving customer problems. They also prepare people for higher-level management jobs in retail and service industries.

Retail Supervisor Positions with Visa Support England:

For professionals from other countries, retail supervisor jobs in England that help with visas are a way to properly work in the UK while getting useful management experience. Employers often fund visas and help with moving, which makes it easier for qualified people to join UK retail chains. In these jobs, you’ll be in charge of running the store, managing the staff, making sure sales goals are met, and keeping customer service standards high.

Store Supervisor Hiring UK with Work Permit:

Companies all over the UK are looking for store supervisors with work permits, especially in retail and customer service, which are both in high demand. These jobs are mostly about managing teams, keeping an eye on daily operations, and making sure customers have great experiences. Those who apply will get good pay, the chance to move up in their job, and the chance to work in a professional retail setting and gain leadership experience.

Benefits of Customer Service Supervisor Jobs:

• Good Pay: Depending on your skills, you can make between £28,000 and £36,000 a year.
• Career Advancement: Opportunities to move up in your career, such as becoming a senior manager or a regional boss.
• Leadership Experience: Learn how to run a business and manage a team by doing it yourself.
• Professional Development: Being able to attend classes and training programs that help managers improve their skills.
• Performance-Based Incentives: Performance-based incentives include bonuses and other awards for meeting KPIs and service goals.
• Diverse Workplace: Interact with teams and customers in-store and online.
• Skill Enhancement: Better communication, conflict settlement, and customer service skills are all skills that can be improved.
• Team-building activities: Help employees grow and learn, which will create a good work environment.
• Stable jobs: There is a high need for skilled managers in customer service and retail.
• Recognition and Rewards: Receiving praise and rewards: Be praised for your outstanding work and addition to customer satisfaction.

Conclusion:

If you want to be a leader who cares about both customer satisfaction and team growth, LIGEBOXER LTD has a job opening for a Customer Service Supervisor. This job not only comes with a good salary and perks, but it also lets you work in a lively and culturally diverse space.

Join a company that honors Taiwanese culture while giving customers great experiences. Send in your application today to start a rewarding job!

Frequently Asked Questions: